1. Introduction

At Jessica Choay Ltd, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following data:

• Full name, email address, phone number

• Health-related information provided during bookings and consultations

• Website usage data (via cookies or analytics tools)

• Communication preferences (e.g., newsletter sign-up)

3. How We Use Your Data

We use your data to:

• Respond to enquiries and manage appointments

• Provide naturopathic services effectively and safely

• Process payments and maintain client records

• Send occasional updates, newsletters, or promotions (with your consent)

4. Lawful Basis for Processing

We process your data under:

• Consent (e.g., newsletter opt-in)

• Contractual necessity (e.g., for booked appointments)

• Legal obligations (e.g., insurance record keeping)

• Legitimate interests (e.g., improving user experience)

5. Sharing Your Data

Your personal information is never sold. We may share data with trusted third-party service providers for:

• Appointment management

• Email communications

• Secure online payments

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections or deletion

• Withdraw consent at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, contact : info@theindulgenceofthesenses.com

7. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy and to meet any legal, regulatory, or insurance requirements.

Cookie Policy

20/04/2025

1. What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience and help us understand how visitors interact with our site.

2. Types of Cookies We Use

• Essential Cookies – Enable core functions like security, form submissions, and navigation.

• Analytics Cookies – Help us track website usage via tools like Google Analytics.

• Marketing Cookies – Used to deliver relevant ads or content based on your browsing.

3. Consent

When you visit our site, a banner will ask for your permission to use non-essential cookies. You can:

• Accept all cookies

• Reject all non-essential cookies

• Customise your cookie preferences

You can also control cookies through your browser settings.